Problem with your car?
Time for your next scheduled maintenance?
Schedule an appointment with our service department by completing the form below. We will confirm your appointment with you by Phone and/or E-mail within one business day.
* Required Field
1. Auto Repair Services
2. Contact Info
3. Appointment Info
Dropping Off Your Vehicle:
Park your car in any of the marked spaces. Be aware that we "double park" cars on the right side of the lot. Come right to the service desk during normal service hours. When service is closed, but the gas pumps are open, see the cashier. The cashier will give you an "Early Bird" envelope to fill out.
24-Hour Drop Off:
After hours, simply fill out an "Early Bird" envelope in the drop box located on the side of the office door. If you've already arranged your appointment, simply write your name, any additional notes or service requests, and your license plate on the envelope, along with the phone numbers which you can be reached at, and then sign your name. Lock your car in a marked space. Place the keys, registration, and insurance card in the envelope and then drop it through the slot in the front door. Leaving the registration and insurance cards in the envelope helps to ensure prompt, efficient service. If you have not set an appointment, please fill out the entire envelope and we will call you the next day to discuss your service appointment and needs.
Pre-Approving / Approving Work:
As we perform repairs, technicians may notice additional items of concern. To save time, many customers will pre-approve a dollar amount for additional necessary work. If you would like to give us a dollar limit, please mention this when setting your appointment or dropping off. If not authorized, we will only perform work approved in advance. Before performing any additional work, we will call you to discuss and obtain permission to continue.
Checking Status of Your Vehicle:
While we pride ourselves in prompt notification in changes to the status of your vehicle, feel free to call us if you have any questions. Regardless, we will call you before the time we promised to complete your repairs, either to recap what has been done or to discuss additional repairs.
Picking up Your Vehicle:
During service hours, come right to the service desk. When service is closed, but the gas pumps are open, see the cashier. The cashier will provide your paperwork and complete the transaction. Please be aware that the cashier cannot provide you with additional service information. If you have questions or comments, please contact the service department. We accept all major credit cards, cash or check.
Carroll's Tire & Auto Center is a pillar of the community. Carroll's Tire & Auto Center is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Holly Springs, North Carolina area. Our goal is to focus on customer service. It is the foundation of our business. Carroll's Tire & Auto Center employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Carroll's Tire & Auto Center. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Carroll's Tire & Auto Center website or call us for personalized service.